Welcome to GLAZE, a premium unisex perfume brand and a product of Bharat Ventures. This Privacy Policy explains how Bharat Ventures, through the GLAZE brand and website www.myglaze.in, collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
We may collect certain information when you use our website or purchase our products, including:
• Name
• Mobile number
• Email address
• Billing and shipping address
• Delivery information
• Order and purchase details
• Payment-related information
• Information you voluntarily provide through contact forms, reviews, or customer support
• Device, browser, IP address, and website usage information
2. How We Use Your Information
The information collected by GLAZE may be used for the following purposes:
• To process and fulfill your orders
• To arrange delivery of purchased products
• To process payments through our authorized payment service providers
• To communicate with you regarding your orders
• To provide customer support
• To respond to enquiries, complaints, and requests
• To improve our website, products, and services
• To prevent fraud, misuse, and unauthorized activities
• To maintain website security
• To comply with applicable laws and legal requirements
• To send promotional or marketing communications where permitted and applicable
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and maintain website functionality. Cookies may also be used for analytics, security, and marketing purposes depending on the services implemented on our website.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share necessary information with trusted service providers and business partners when required to provide our services to you.
Such parties may include:
• Payment gateway and payment processing providers
• Courier and delivery partners
• Website hosting and technical service providers
• Analytics and website security service providers
• Customer support service providers
• Professional advisers or service providers where reasonably required
We may also disclose information where required by applicable law, legal process, government authority, court order, or where necessary to protect our legal rights, users, customers, or the security of our services.
5. Payment Information
Payments made through our website may be processed by third-party payment service providers. GLAZE does not intend to store complete debit card, credit card, banking, or other sensitive payment credentials on its own servers unless specifically required for legitimate business or legal purposes.
Payment information may be collected and processed directly by the relevant payment service provider according to its own privacy policy and security practices.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal compliance, dispute resolution, fraud prevention, and other legitimate business purposes.
When personal information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and regulatory requirements.
8. Your Privacy Rights
Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to request access to certain information, correction of inaccurate information, withdrawal of consent where applicable, or deletion of information where legally permissible.
To exercise any applicable privacy-related rights or raise a concern regarding your personal information, you may contact us using the details provided below. We may need to verify your identity before processing certain requests.
9. Marketing Communications
Where permitted by applicable law, we may use your contact information to provide information about GLAZE products, offers, promotions, launches, or other brand updates.
You may request to stop receiving promotional communications by contacting us or by using the unsubscribe option provided in applicable marketing communications.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services. These third parties may have their own privacy policies and terms of service.
GLAZE and Bharat Ventures are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing the applicable privacy policy before providing personal information to any third party.
11. Children's Privacy
Our website and products are intended for general consumers. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action where required.
12. Fraud Prevention and Website Security
We may collect and use certain technical and transaction-related information to detect, investigate, and prevent fraudulent transactions, unauthorized access, abuse, or other activities that may harm our customers, website, or business.
13. Business Transfers
If Bharat Ventures or any business, assets, or operations associated with the GLAZE brand are reorganized, transferred, merged, acquired, or otherwise subject to a business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.
14. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws and regulations.
Any updated version will be published on this page with the revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
15. Consent
By using our website or voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein, to the extent permitted by applicable law.
Where consent is required by applicable law for a particular processing activity, we will seek such consent in the manner required by law.
16. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy
or the handling of your personal information, you can contact us:
Brand: GLAZE
A Product of: Bharat Ventures
Website: www.myglaze.in
Email: contact@myglaze.in
Customer Support: support@myglaze.in
17. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes relating to privacy or the use of personal information shall be subject to the applicable jurisdiction under Indian law.
Last Updated: 24 September 2026