Welcome to GLAZE, a premium unisex perfume brand and a product of Bharat Ventures. These Terms & Conditions govern your access to and use of www.myglaze.in and your purchase of products through our website.
By accessing, browsing, or using our website, or by placing an order through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
1. About GLAZE
GLAZE is a perfume brand operated as a product of Bharat Ventures. The website www.myglaze.in is used to display, market, and sell GLAZE products and related offerings.
2. Eligibility
By using this website or placing an order, you confirm that the information provided by you is accurate and that you are legally capable of entering into a purchase transaction under applicable laws.
If you are using the website on behalf of another person, you confirm that you have the necessary authority to do so.
3. Products and Product Information
We make reasonable efforts to ensure that product names, descriptions, images, fragrance information, sizes, prices, and other product details displayed on our website are accurate and up to date.
However, actual product colors, packaging, labels, or appearance may vary slightly from images displayed on different screens or devices.
The fragrance experience may also vary from person to person depending on skin type, environment, application method, and other individual factors.
4. Product Availability
All products displayed on the website are subject to availability. We reserve the right to modify, discontinue, limit, or temporarily suspend the availability of any product without prior notice.
If a product becomes unavailable after an order has been placed, we may contact you regarding the order and, where applicable, provide an appropriate refund or alternative solution.
5. Prices and Taxes
All product prices displayed on the website are subject to change without prior notice. The applicable price at the time of placing an order will generally apply to that order.
Applicable taxes, delivery charges, or other charges, if any, will be displayed during the ordering or checkout process where applicable.
In the event of an accidental pricing or technical error, we reserve the right to correct the error and, where necessary, cancel the affected order and provide an appropriate resolution.
6. Orders
When you place an order on our website, you are making an offer to purchase the selected products. An order confirmation or acknowledgement does not necessarily mean that the order has been finally accepted.
We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases of product unavailability, pricing errors, suspected fraud, incorrect information, payment issues, or other operational reasons.
7. Order Cancellation
Order cancellation may be permitted depending on the status of the order. Once an order has been processed, packed, shipped, or handed over to a delivery partner, cancellation may no longer be possible.
If cancellation is permitted, any eligible refund will be processed according to our applicable refund and cancellation process.
8. Payment
Payments may be processed through third-party payment gateways or payment service providers. By making a payment, you agree to provide accurate and valid payment information and authorize the applicable payment provider to process the transaction.
GLAZE does not guarantee uninterrupted availability of any particular payment method. Payment transactions may be subject to the terms, conditions, and security procedures of the relevant payment service provider.
9. Shipping and Delivery
Orders are shipped to the delivery address provided by the customer during checkout. Customers are responsible for providing accurate and complete delivery information.
Estimated delivery timelines may vary depending on location, courier availability, weather, public holidays, operational conditions, or other circumstances beyond our reasonable control.
A delay in delivery does not automatically constitute a failure to fulfill an order where the delay is caused by circumstances outside our reasonable control.
10. Incorrect Address or Delivery Information
GLAZE shall not be responsible for delivery failures caused by incorrect, incomplete, or outdated information provided by the customer, including incorrect name, address, mobile number, PIN code, or other delivery details.
Additional delivery charges may apply if a shipment needs to be re-dispatched due to incorrect information provided by the customer.
11. Returns, Refunds and Exchanges
Returns, refunds, replacements, or exchanges will be handled according to the applicable GLAZE return and refund policy published on the website.
For hygiene, safety, and product-integrity reasons, certain opened, used, damaged, or altered perfume products may not be eligible for return or exchange, subject to applicable consumer laws.
Customers may be required to provide photographs, videos, order details, or other information when reporting a damaged, incorrect, defective, or incomplete delivery.
12. Damaged or Incorrect Products
If you receive a damaged, defective, incorrect, or incomplete product, please contact our customer support team as soon as reasonably possible after delivery with your order details and relevant evidence.
After reviewing the matter, we may provide an appropriate resolution, which may include replacement, refund, or another remedy where applicable.
13. Perfume Usage and Safety
GLAZE perfumes are intended for external use only. Avoid contact with eyes, mouth, and sensitive areas. Do not ingest perfume.
Customers should review the product packaging and applicable instructions before use. If irritation or an adverse reaction occurs, discontinue use and seek appropriate medical advice where necessary.
Keep perfume away from children, flames, heat sources, and other ignition sources. Perfumes may contain alcohol and other flammable ingredients.
Customers with known allergies or sensitivities are responsible for reviewing the available ingredient information and determining whether a product is suitable for their individual use.
14. Intellectual Property
All content available on www.myglaze.in, including but not limited to logos, brand names, product images, photographs, graphics, videos, text, designs, layouts, product descriptions, and other materials, is owned by or licensed to Bharat Ventures / GLAZE unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, transmit, or use our content or intellectual property for commercial purposes without prior written permission.
15. GLAZE Brand and Logo
The name GLAZE, associated logos, branding, product names, visual identity, and other brand elements may be protected intellectual property of Bharat Ventures or its respective licensors.
Unauthorized use, reproduction, imitation, or commercial exploitation of our brand identity or intellectual property is prohibited.
16. Website Use
You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You must not attempt to gain unauthorized access to our systems, introduce malicious software, interfere with website functionality, conduct fraudulent activities, scrape or misuse website content, or engage in any activity that may harm our website, business, or other users.
17. User-Submitted Content
If you submit reviews, feedback, photographs, comments, testimonials, or other content to GLAZE, you agree that the content should not be unlawful, misleading, defamatory, abusive, threatening, obscene, infringing, or otherwise inappropriate.
By submitting content, you grant GLAZE and Bharat Ventures a non-exclusive, royalty-free right to use, reproduce, display, and publish such content for legitimate business, marketing, promotional, or customer-experience purposes, subject to applicable law.
18. Promotions and Offers
Promotional offers, discounts, coupon codes, free gifts, and other campaigns may be subject to additional terms and conditions.
Unless specifically stated otherwise, promotional offers cannot be combined with other offers and may be modified, suspended, or withdrawn at any time.
19. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics services, hosting providers, social media services, and other technology providers.
Your use of such third-party services may also be subject to the terms and policies of the respective third-party provider. GLAZE is not responsible for the independent policies or practices of third-party service providers.
20. Website Availability
We aim to keep our website available and functional; however, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
The website may occasionally be unavailable due to maintenance, updates, technical problems, security issues, network failures, or circumstances beyond our reasonable control.
21. Limitation of Liability
To the maximum extent permitted by applicable law, GLAZE and Bharat Ventures shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or products, except where such liability cannot legally be excluded.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights, statutory rights, warranties, or remedies that cannot legally be excluded or limited under applicable law.
22. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, infringement of third-party rights, or misuse of our services.
23. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using the website, you acknowledge that you have read and understood our Privacy Policy.
24. Changes to These Terms
We reserve the right to update, modify, or replace these Terms & Conditions from time to time to reflect changes in our business, products, website functionality, or applicable laws.
The updated Terms & Conditions will be published on this page with the revised "Last Updated" date. Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
25. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising out of or relating to these Terms & Conditions, the website, or the purchase of products shall be subject to the applicable jurisdiction in accordance with Indian law.
26. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products,
returns, or other matters related to GLAZE, you can contact us:
Brand: GLAZE
A Product of: Bharat Ventures
Website: www.myglaze.in
Email: contact@myglaze.in
Customer Support: support@myglaze.in
27. Acceptance of Terms
By accessing www.myglaze.in, purchasing a GLAZE product, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Last Updated: 24 September 2026
